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If you already have a Gamer Launch account connect your Facebook account on your user profile first before using Facebook connect to login. Otherwise you may end up with a new account.
"The Feast" Event starts 11/16 after the game servers come up from patching. The servers are scheduled to go down for patching at 10am US Eastern 11/16. Event details here in the patch notes: https://www.playstartrekonline.com/en/news/article/11558443
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